Sublocus is a peer-to-peer parking marketplace where individual users can list their private parking spaces for rent, and other users can book them. Think of it like Airbnb, but for parking.

Creating an account is free. When you book a parking space, the total cost is the Host's price plus a service fee equal to the greater of 20% of the price or €0.75. The Host receives their full price; the service fee is the only platform fee and is shown before you confirm payment.

Sublocus is currently available in Spain. Hosts can list parking spaces anywhere, and Guests can search and book any listed space.

Open the app, browse the map or search for an address, select a parking space, choose your dates and times, and confirm the booking with payment. You'll receive a confirmation immediately.

We accept credit and debit cards (Visa, Mastercard, etc.) through Stripe, our secure payment processor. Your card details are never stored on our servers.

Yes. The refund depends on when you cancel:

• 48+ hours before the booking start: 100% refund
• 24–48 hours before: 50% refund
• Less than 24 hours before: no refund

In all cases, €0.75 of the service fee is non-refundable; any service fee above €0.75 is refunded in the same proportion as your booking price. You can cancel up to 3 bookings per 7-day period.

There is a 10-minute grace period after your booking ends. After that, overstay fees of €5 per 30-minute block apply. The Host or Guardian can report the overstay, and fees will be charged to your payment method.

You can have up to 5 active future booking transactions at any time. A single transaction may cover multiple days (e.g., every Monday for several weeks).

If the space doesn't match its description, is inaccessible, or you experience any other issue, you can file a report directly from your booking details within 7 days after the booking ends. Tap "Report an Issue", describe the problem, attach photo evidence, and our team will review it. If approved, you may receive a full refund including the entire service fee.

To advertise a parking space you first need to become a Host. Go to the Menu section (tap the steering-wheel icon in the bottom navigation bar), then switch your role from Driver to Host. Once you're in the Host view, tap "Add Parking", enter your address, set your hourly price (between €0.50 and €5.00), configure your availability, add photos, and publish. You can add as many parking spaces as you like. You'll need to complete identity verification before receiving payouts.

Advertising is free. You receive your full listing price for every booking — the service fee is paid by the Guest on top of your price, not deducted from your earnings.

Earnings are transferred to your bank account through Stripe Connect. You'll need to complete identity verification and set up your payout account. Payouts are processed according to Stripe's standard schedule.

Identity verification (via Stripe Identity) is required for Hosts who receive payouts. It ensures the safety and trust of our marketplace. You'll need a valid government-issued ID. The verification is processed by Stripe — we never store your identity documents.

As a Host, you can file reports in several situations:

• Overstay report: If a driver stays beyond their booked time (after the 10-minute grace period), you can report it and overstay fees will be charged automatically.
• Incident report: If a driver causes damage to your property or violates your space rules, you can file an incident report with photo evidence within 60 days of the booking.

All reports are reviewed by our team. You can manage and track your reports from your Profile.

A Guardian is a trusted person you authorise to help manage one or more of your parking spaces — for example a building doorman, a neighbour, a friend, or a family member. Guardians help you run your listing but never receive any payment or commission; all earnings go to you, the Host.

For each parking you grant access to, you decide exactly what a Guardian can do using individual permission toggles:

• Chat with customers: join driver conversations (three-way chat)
• Edit availability: manage the parking's calendar and availability
• Edit price: change the regular and night prices

Guardians can also view the parking's bookings. They can never access your payouts or personal account settings.

Open the parking you want to share and go to the Guardian Access section. Tap Generate to create a password (or set your own, 10–15 characters), then share it only with a trusted person who has a Sublocus Guardian account. Use the permission toggles to choose what they can manage. You can change the password at any time to instantly revoke access.

A Guardian account is separate from a Host or Driver account and must be created with a different email address. On the login screen, tap the green "Security Guard" button to register or sign in to the Guardian portal. Once signed in, the Guardian enters the password you shared to gain access to your parking.

Go to Profile → Privacy and Security → Delete Account. Your account enters a 30-day grace period during which you can cancel the deletion. After 30 days, all your personal data is permanently removed.

Yes. We use industry-standard security measures: passwords are hashed by Firebase Authentication, payment data is handled by Stripe (PCI-DSS compliant), and sensitive data on your device is stored in encrypted storage (iOS Keychain / Android EncryptedSharedPreferences).

You can sign in with:

• Email and password
• Google account
• Apple ID (iOS)

You can file a Guest Report within 7 days after your booking ends. Go to your booking details and tap "Report an Issue". Our team will review it and may issue a full refund if the report is approved.

Contact us at support@sublocus.com or call us at +34 608 345 803. We respond within 48 hours.